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2024年MBA考研英语作文模板：投诉质量

投诉质量

Directions: suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to

1). make a complaint and2). demand a prompt solution

Do not sign your own name at the end of the letter. Use "Li Ming"instead .

参考范文：

Dear Sir or Madam:

I am terribly sorry to inform you that I found something wrong with the electronic dictionary I bought from an online store a couple of days ago. Today I, as one of the consumers, am writing this email with the aim to complain about it and offer a solution to it.

To begin with, the appearance of it had been scratched(划破). To continue, I did not find the battery promised in the advertisement. As a result, I request that a satisfactory explanation should be given, and you can either send a new one to me or refund me.

I would appreciate it much if you could do anything necessary to tackle what I have encountered. And I am looking forward to your prompt reply.

Yours sincerely,

Li Ming

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